Handling Difficult Conversations
HANDLING DIFFICULT CONVERSATIONS
APRIL 25, 2019
KATHY WILSON, PERSONAL SUCCESS STRATEGIST
Having difficult conversations is something that great leaders do well. Whether discussing performance, behavioral improvements, or addressing conflict, the ability to effectively lead depends on the ability to confidently have and handle difficult conversations. In this webinar we will be looking at the different types of difficult conversations a leader must be able to handle and discussing a process by which to effectively manage oneself and the conversation.